Service Excellence Awards
2023 (November-December)
Jane Baja
Accountant III
Public Health
For her collaborative spirit and unwavering commitment to excellence. For being instrumental in helping Women, Infants, and Children (WIC) efficiently utilize its funding and achieve the program’s objectives. For her efforts that are essential to our success and have assisted us in standing out at the state level.
- Nominated by Raz Moghbel
Carlo Barlaan
Administrative Analyst
Public Health
For his outstanding contributions and dedication to the Women, Infants and Children (WIC) program. For his meticulous attention to detail, organizational skills, work ethic, professionalism, and commitment to excellence that has set a high standard and significantly contributed to the success of our program.
- Nominated by Raz Moghbel
Krystal Barrett
Certified Medical Assistant Contra Costa Regional Medical Center and Health Centers
For always having the answers when we’re in a pinch. For always going above and beyond with a beautiful attitude and professionalism.
- Nominated by Sue Meltzer
Elizabeth Bege
Senior Disease Intervention Technician
Public Health
For taking the time out of her busy schedule to learn a new disease, multiple digital platforms, and operational workflows. For assisting us with genuine curiosity, initiative and a positive, collaborative attitude. For her attention to detail resulting in the positive outcomes she accomplished quickly, impacting staff and clients. For going above and beyond and being a critical piece to our department’s continued effort to support our community.
- Nominated by Eva Marie Bella
Brian Blaisch, MD
Contra Costa Regional Medical Center and Health Centers
For single handedly providing outstanding care for all patients and their families in the Pediatric Behavioral Management Clinic. For providing excellent care while managing to make families feel heard and cared about. For being invaluable to our community, believing in the importance of providing services for neurodiverse families in Contra Costa County. For being a great team member and for his ongoing effort. For what he has been doing for over 20 years, his patients and staff appreciate him every day!
- Nominated by Lori Belhumeur
Anthony Contreras
Diagnostic Imaging Technician II
Contra Costa Regional Medical Center and Health Centers
For showing immense kindness and compassion to his patients and for being calm and collected with a rapport that is soothing. For going the extra mile to comfort and support patients even when the situation is less than ideal.
- Nominated by Tatiana Loya Gonzalez
Michele DiMaggio
Supervising Environmental Health Specialist
Environmental Health
For organizing an AMAZING workshop for the Environmental Health division, “Waterborne Illness Response and Sampling Workshop”. For organizing the training for proper water collection/handling and Legionella testing for Contra Costa personnel and expanding it to a full -day workshop that was attended in-person by locals and virtually by representatives from several different counties throughout the state. For bringing in, along with Dr. Donna Ferguson, experts from CDPH, a private local water lab, and other knowledgeable consultants to discuss proper water collection for Legionella, Giardia and Crypto, covering the complex processes and timing of laboratory testing, as well as offering resources/advice of what to do in an urgent situation. For arranging with HERU to provide IT meeting support.
- Nominated by Stephanie Trammell
Veronica Fleming, PHN
Public Health
For being a champion for one of our most vulnerable patients, pursuing every avenue to get this patient the support and long-term care they needed to create a safe and sustainable living environment. For navigating the complex system and being the facilitator with a multi-disciplinary team to ensure the patient received the care they needed most. For using this care and determination with all her patients and for being a mentor to her colleagues who are beginning their work as nurse case managers. For being outstanding and always giving her best to our patients and colleagues.
- Nominated by Alexia Kapiniaris-Jimenez
Jenny Guss, MD
Behavioral Health
For the great experience of working with her. For always being present to assist her coworkers and patients with an open heart despite her busy schedule. For guiding me indefinite times in the past year without any obligation.
- Nominated by Amarpreet Gill
Bruce Heyer
Patient Financial Services Specialist
Behavioral Health
For going above and beyond to provide direct aid to Choosing Change staff and patients when they need financial counseling assistance that directly impacts access to care and treatment.
- Nominated by Phoebe Oliveira
Lisa Hyde
Clerk-Senior Level
Behavioral Health
For always being punctual and assertive in her work. For being aware of what coverage is needed and volunteering, without being asked, to assist coworkers, putting herself in the right position to help the team. For her attentiveness to detail and information enabling us to catch issues before they create a delay for clients obtaining care.
- Nominated by Kim Huynh
Vivian Masinas
Clerk-Senior Level
Behavioral Health
For her dedication to being a team player. For being a quick learner and, with just last-minute training, providing coverage and completing time sensitive referral tasks for clients as other staff members were out of the office. For offering support, at moment’s notice, for many different positions.
- Nominated by Kim Huynh
Dulce Ramos, RN
Contra Costa Regional Medical Center and Health Centers
For being our “go to” person, full of knowledge, patience and a willingness to help. For going above and beyond for the well-being and safety of our patients and staff including staying over- time so the unit does not suffer.
- Nominated by DeAnn Bologna
Gurpreet Singh
Institutional Services Aide
Contra Costa Regional Medical Center and Health Centers
For being conscientious, a very hard worker, and for responding quickly, with a great attitude. For always having a good connection with everyone in the Respiratory Department.
- Nominated by Haben Kebret and Gladine Lopez
Erinn Smith, LVN
Contra Costa Regional Medical Center and Health Centers
For always going the extra mile. For being helpful, knowledgeable, professional and kind.
- Nominated by Sue Meltzer
Submit a Nomination
Did a Contra Costa Health staff member go above and beyond to help you? Let us know by nominating them for a Service Excellence Award!