Behavioral Health Access Line

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Get care now for mental health and substance use. Call the 24/7 ACCESS Line at 1-888-678-7277. 

Anyone can call for themselves or someone they care about.  

Services offered

  • Get screened over the phone for mental health or substance use treatment.
  • Receive support and care as needed. 
  • Ask questions or find services. 
  • Get help with behavioral health services and filing grievances or appeals. * 
  • Interpretation services for all languages in Contra Costa. 

Please have your Medi-Cal or other insurance information ready. Our staff may ask questions about your behavioral health status and history. 

*CCH’s behavioral health services are offered to Contra Costa County residents who receive Medi-Cal benefits. 

Additional resources  

In-Person Services

If you’re experiencing a mental health crisis and need to talk in person, visit Psychiatric Emergency Services at Contra Costa Regional Medical Center.

Psychiatric Emergency Services
2500 Alhambra Ave, Martinez, CA 94553 
925-646-2800 

For Presumptive Transfers, foster youth placed outside the county, send an email.

Service Directory