Care Services for People with HIV and Their Families

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If you have HIV, are at risk, or want to support someone with HIV, medical care and other support services are available. We are here to help you stay as healthy and independent as possible.

Get Support

Call us at 925-608-5384 to find out more about care and prevention for HIV in Contra Costa County.

  • You'll speak to the medical social worker of the day, who is available to connect you to the services you need.
  • Hours: 8 a.m. to 5 p.m., Monday - Friday

If you do not have private insurance, you can also call Contra Costa Health's advice nurse line at 1-877-661-6230.

  • Choose option 1 for free health advice
  • Hours: 24 hours a day, 7 days a week, including holidays

If you do not have health coverage: call 925-608-5384 to learn about coverage options.

Case Management

You might be eligible for a case management program designed for people living with HIV. Medi-Cal and non-Medi-Cal members are welcome to inquire; income and other eligibility guidelines apply.

Our caring and experienced team is made up of medical social workers and public health nurses.

  • Medical social workers connect people to the resources they need to get care, remain healthy, and stay independent. They work closely with your providers to help you follow your treatment plan.
  • Depending on your medical needs, a public health nurse will work together with a medical social worker to help you meet your care and social needs.

Their goal is to help you remain independent (self-sufficient) and at home for as long as safely possible. The team coordinates medical care, treatment adherence, attendant care, nutrition counseling, mental health support and substance use treatment.

Our case management team can assist you or your loved one with accessing many services:

  • Connecting with medical providers
  • Health insurance enrollment or renewals
  • Dental referrals and financial assistance for dental treatment (while funding is available)
  • Substance use and/or behavioral health coordination
  • Housing assistance
  • Food assistance
  • Medical Transportation
  • Home-based health care
  • Emergency financial assistance (while funding is available)
  • Education support groups
  • AIDS Drug Assistance Program (ADAP)
  • Connecting to HIV prevention services

Public health nurses and medical social workers serve in clinics at several locations

To see if you're eligible for case management or if it's right for you or someone you love, call us at 925-608-5384.

View the Medical Case Management Information in English or Medical Case Management Information in Spanish.

Services Available

Most of these services are available once you're in a case management program. You might be eligible for the AIDS Drug Assistance Program (ADAP) to help pay for HIV medication even if you're not eligible for Medi-Cal or Covered CA.

AIDS Drug Assistance Program (ADAP)
OA-Health Insurance Premium Payment (OA-HIPP)
Early Intervention Services
Outreach and Linkage to Care
Partner Counseling & Referral Services (PCRS)

Community Resources Guides

If you're unsure where to start, call us at 925-608-5384.