The National Committee for Quality Assurance (NCQA), the national evaluator of health insurance plans, has recognized Contra Costa Health Plan (CCHP) as among the best in California for patient experience and the quality of care it provides.
Among health maintenance organizations (HMO) offering Medi-Cal, none rated higher than CCHP on NCQA's annual report card, which gave the Plan 4 out of 5 stars and exceptionally high marks for patient experience and preventative care.
"We are especially proud of our ratings for patient experience, because they come directly from the people we care for," Contra Costa County Health Director Anna Roth said. "It shows how strong our county's healthcare delivery system is, from the medical professionals taking care of county residents to the hospitals and medical clinics serving our community."
Contra Costa Health provides high-quality, affordable coverage through CCHP, which will mark 50 years of service in 2023, making it the nation's first federally qualified, state-licensed, county-sponsored HMO. CCHP's high marks and recognition by NCQA are a direct result of the exemplary care and patient support provided by Contra Costa Regional Medical Center and affiliated health centers, and our Public Health and Behavioral Health divisions, which touch about 243,000 members, including 235,000 Medi-Cal enrollees.
CCHP earned high marks among patients for the quality of care from primary care doctors, overall quality of care, and preventative care. No other Medi-Cal HMO rated higher.
NCQA is a national nonprofit organization that accredits and evaluates a wide range of healthcare organizations and medical practices. A searchable database of its report cards is available at reportcards.ncqa.org.
Visit Contra Costa Health Plan to learn more about CCHP, including how to enroll if you need healthcare, or call 1-800-211-8040 weekdays.
# # #